Privacy Policy

1. Introduction

Smart Glasses Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Purchase our products or services
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions
• Apply for employment

This information may include:

• Name and contact information (email, phone, address)
• Payment and billing information
• Professional information (company, job title)
• Account credentials
• Communication preferences

2.2 Device and Usage Information

When you use our smart glasses and related software, we may collect:

• Device identifiers and hardware information
• Software version and configuration data
• Usage patterns and performance metrics
• Error logs and diagnostic information
• Location data (when enabled)
• Voice commands and audio data (when using voice features)

2.3 Website and App Data

We automatically collect certain information when you visit our website or use our mobile applications:

• IP address and browser information
• Pages visited and time spent
• Referring websites
• Device type and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

• Providing and maintaining our products and services
• Processing transactions and managing accounts
• Delivering customer support and technical assistance
• Personalizing user experience and content

3.2 Product Improvement

• Analyzing usage patterns to improve functionality
• Developing new features and services
• Conducting research and development
• Performing quality assurance and testing

3.3 Communication

• Sending important service notifications
• Providing marketing communications (with consent)
• Responding to inquiries and requests
• Conducting surveys and collecting feedback

3.4 Legal and Security

• Complying with legal obligations
• Protecting against fraud and security threats
• Enforcing our terms of service
• Resolving disputes

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Cloud hosting and data storage
• Customer support services
• Marketing and analytics
• Shipping and logistics

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal process
• Government investigations
• Requests from law enforcement
• Protection of our rights and safety

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• Legitimate business needs
• Your relationship with our company

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account and profile information

7.3 Deletion

• Request deletion of your personal information
• Close your account and associated data

7.4 Restriction and Objection

• Restrict processing of your information
• Object to certain uses of your data
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us analyze website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Certification schemes
• Binding corporate rules

10. Children's Privacy

Our services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

We are not responsible for the privacy practices or content of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of significant changes via email or website notice
• Provide a summary of key changes when appropriate

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.

14. Regional Specific Information

14.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

14.2 European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent